Contact information
CONTACT INFORMATION – Lunare
We are here to help and are committed to providing fast, professional, and reliable customer support.
If you have any questions regarding your order, shipping, returns, product information, or general inquiries, please feel free to contact our support team.
Customer Support Email:
Customer Service Hours:
Monday to Friday: 9:00 AM – 6:00 PM
Average Response Time:
We aim to respond to all customer inquiries within 24 to 48 business hours.
Our customer support team can assist you with:
- Order status and tracking
- Shipping and delivery questions
- Returns and refunds
- Product information
- Damaged or incorrect items
- General customer support
Order Support:
To help us assist you more efficiently, please include your order number whenever possible when contacting us.
Important Notice:
Due to high order volume and seasonal demand, response and delivery times may occasionally be slightly delayed. We appreciate your patience and understanding.
We are committed to making your shopping experience smooth, secure, and satisfactory from purchase to delivery.
Thank you for shopping with Lunare.
